Refund Policy

Last Updated: January 3rd

At SolveTech Solutions, we strive to deliver high-quality digital services including website development, application development, and AI automation solutions. Your satisfaction is important to us. However, due to the nature of our services, our refund policy is outlined below.

1. General Policy

All payments made to SolveTech Solutions are considered final and non-refundable, unless explicitly stated otherwise in this policy.

Because our services involve time, expertise, and resource allocation, refunds are limited once work has commenced.

2. Deposits & Upfront Payments

• All projects require an advance payment or deposit before work begins.
• This deposit is non-refundable once the project has been initiated.
• The deposit covers initial planning, consultation, and resource allocation.

3. Project-Based Services

a. Before Work Begins

• If a refund request is made before any work has started, a full refund may be issued.

b. After Work Has Started

• If work has begun, no refunds will be issued for completed or ongoing work.
• Partial refunds may be considered only at our discretion, based on the amount of work completed.

c. Completed Projects

• Once a project is delivered and approved, no refunds will be provided.

4. Revisions Instead of Refunds

We are committed to delivering results aligned with your expectations.

• Clients are entitled to revisions as per the agreed scope.
• Refunds will not be issued due to dissatisfaction if the work meets the agreed requirements.

5. Subscription / Retainer Services (If Applicable)

• Payments are non-refundable once the billing cycle begins.
• You may cancel future billing at any time, but no refunds will be issued for the current billing period.

6. Delays & Client Responsibility

Refunds will not be issued if delays occur due to:

• Lack of communication
• Failure to provide required materials or content
• Client-side changes or indecision

7. Cancellation Policy

• You may cancel a project at any time.
• However, no refunds will be issued for work already completed or in progress.

8. Exceptional Cases

Refunds may be considered in rare situations such as:

• Failure to deliver the agreed service
• Project not initiated within a reasonable timeframe

All such cases are reviewed individually.

9. Chargebacks

Initiating a chargeback without contacting us first may result in:

• Immediate termination of services
• Potential legal action if necessary

We encourage you to contact us to resolve any issues amicably.

10. Contact Us

If you have any questions about this Refund Policy, please contact us:

• Website: https://solvetech.solutions
• Email: support@solvetech.solutions