Privacy Policy for Solvetech Solutions

At Solvetech Solutions, accessible from https://solvetech.solutions, protecting the privacy of our users is one of our top priorities. This Privacy Policy outlines what information we collect, how we use it, and the rights you have regarding your personal data.

If you have additional questions or require further information about this Privacy Policy, please contact us at support@solvetech.solutions.

This Privacy Policy applies only to online activities and is valid for visitors to our website regarding the information they share and/or we collect at Solvetech Solutions. This policy does not apply to information collected offline or through channels other than this website.


Consent

By using our website, you consent to our Privacy Policy and agree to its terms.


Information We Collect

We collect only the data necessary to provide and improve our services. This includes:

1. Information Provided by You

  • Name

  • Email address

  • Phone number

  • Company name (if applicable)

  • Contents of the message/contact form submissions

2. Information Collected Automatically

  • Cookies

  • IP address

  • Browser type

  • Device information

  • Analytics data (usage statistics, visited pages, session data)

3. Account-Related Information

For SaaS or CRM users, we may collect:

  • Email

  • Login details

  • Profile information

We do not collect sensitive personal data (religion, health, biometrics, etc.).


How We Use Your Information

We use the information we collect for purposes including:

  • Provide, operate, and maintain our website

  • Manage and improve our SaaS and automation services

  • Analyze usage to enhance user experience

  • Develop new features, services, and tools

  • Send updates, support messages, and service notifications

  • Communicate for customer service

  • Prevent fraud or unauthorized access

  • Maintain system security and automation workflows

We do not sell your personal data.


✅ SMS Communications & Opt-In Details

If you provide your phone number through our website or forms and explicitly opt in to receive SMS communications, you consent to receive messages from Solvetech Solutions.

These messages may include:

  • Account notifications

  • Service updates

  • Appointment confirmations

  • Customer support communications

  • Other transactional messages related to our services

Message frequency may vary depending on your interaction with us.

Message & data rates may apply.

You may opt out at any time by replying STOP to any SMS message.
You may reply HELP for assistance.

SMS consent is not a condition of purchase and is collected separately from other consents.


✅ Mobile Information Sharing Statement

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

All categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Mobile numbers collected for SMS communication are used solely for the purposes stated in this Privacy Policy.


Log Files

Solvetech Solutions uses standard log files like most hosting providers.
Information collected includes IP addresses, browser type, ISP, date/time stamp, referring pages, and click counts.

This data is not linked to personally identifiable information and is used for analytics and system optimization.


Cookies and Web Beacons

We use cookies to:

  • Store user preferences

  • Optimize website experience

  • Track analytics and traffic patterns

  • Support login and functional features in CRM/SaaS platforms

Users may disable cookies through their browser settings.


Third-Party Tools & Integrations

Solvetech Solutions uses automation, CRM, and AI systems to deliver services, including:

  • Internal CRM system

  • N8n automation platform

  • AI and marketing tools (non-advertising based)

We do not share data with third-party advertisers or marketing networks.

Data is shared only within our own CRM ecosystem to deliver and manage services.


Third-Party Privacy Policies

Our Privacy Policy does not apply to external websites or platforms linked from our website. Please review their policies for specific details if you interact with them.


CCPA Privacy Rights (California Consumers)

California residents have the right to:

  • Request details of collected personal data

  • Request deletion of personal data

  • Request that personal data is not sold (we do not sell data)

If you make a request, we have 30 days to respond.


GDPR Data Protection Rights

We ensure full GDPR compliance for users from the European Union.

You have the following rights:

  • Right to access

  • Right to rectification

  • Right to erasure

  • Right to restrict processing

  • Right to object

  • Right to data portability

To exercise any of these rights, contact us at support@solvetech.solutions.


Children’s Information

Solvetech Solutions does not knowingly collect personal data from children under 13.
If your child has submitted information accidentally, contact us immediately — we will delete the data promptly.


Data Storage & Security

  • Our servers are hosted in the USA

  • We use secure hosting infrastructure to protect your data

  • Data is encrypted and protected from unauthorized access

  • Only authorized team members may access personal data when necessary


Updates to This Policy

We may update this Privacy Policy occasionally.
Changes will be posted on this page with an updated “Last Modified” date.


Contact Us

For questions about this Privacy Policy or to exercise your data rights, contact:

Email: support@solvetech.solutions
Website: https://solvetech.solutions